Terms of service

Terms of Service

Effective May 2025

Welcome to Euro One Auto Parts! By accessing or using our online store (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Site. If you do not agree to these Terms, you must not use our services.

1. Overview

Euro One Auto Parts ("we," "our," "us") provides an online platform for the sale of automotive parts in Australia. These Terms govern your use of our Site and any related services.

2. Eligibility

To use our services, you must be:

  • At least 18 years of age;

  • Legally capable of entering into binding contracts; and

  • Using the Site in compliance with Australian laws and regulations.

3. Orders and Payments

  • Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.

  • Pricing: Prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. Prices are subject to change without prior notice.

  • Payment Methods: We accept major credit cards, PayPal, and other methods as displayed on the Site.

  • Order Confirmation: A confirmation email will be sent once your order is accepted. This does not guarantee availability of the product.

4. Shipping and Delivery

  • Shipping Locations: We ship within Australia only.

  • Delivery Times: Estimated delivery times are provided but not guaranteed.

  • Shipping Costs: Costs are calculated at checkout based on your location and the size of your order.

  • Risk of Loss: Risk of loss or damage transfers to you upon delivery.

5. Returns and Refunds

  • Eligibility: Returns are accepted within 7 days of receipt for unused and unopened items.

  • Process: Contact our customer service team at eurooneautoparts@gmail.com to initiate a return.

  • Refunds: Refunds will be processed to the original payment method once the returned item is inspected.

  • Exclusions: Custom orders, electrical components, special order items, and items marked as "Final Sale" are not eligible for return.

6. Warranty

  • Products sold on the Site may be covered by manufacturer warranties. Please refer to the product listing or contact us for warranty details.

7. User Accounts

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.

  • Termination: We reserve the right to terminate or suspend accounts that violate these Terms or engage in fraudulent activity.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the Site.

  • Our total liability for any claim is limited to the amount paid for the product in question.

9. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is owned by Euro One Auto Parts or its licensors and is protected by Australian copyright laws.

10. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Euro One Auto Parts Email: eurooneautoparts@gmail.com Phone: +61 474566013